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Build in Public Customer Funnel

Reusability

A content-driven customer acquisition system where you solve problems publicly to create a predictable funnel from viewers to paying customers.

How It Works

Share your exact process solving one problem publicly → 1000 people see it → 100 save it → 10 try it → 8 succeed → 2 quit → 1 tells everyone. Creates flywheel when you reinvest revenue into more content.

Components

1

Choose one problem you solve repeatedly for clients

2

Document your exact process step-by-step publicly

3

Show real examples and outcomes (with permission)

4

Post daily on platform where your customers spend time

5

Engage with the 100 people who save/comment on content

6

Convert the 10 who try it into service clients

7

Use revenue to create more/better content

When to Use

When building service businesses, need to establish expertise credibility, have repeatable processes worth documenting, or want to create inbound lead generation.

When Not to Use

When your process involves confidential client data, you're in highly regulated industries, or your work doesn't translate well to content format.

Anti-Patterns to Avoid

Posting inconsistently or sporadicallySharing high-level advice instead of specific processesNot engaging with people who show interest in your contentTrying to monetize before establishing helpful value

Example

You run an Instagram management agency. Create daily posts showing exactly how you research hashtags, write captions, and schedule posts for a client (with permission). Show before/after metrics. People see your methodology works, start following you, and eventually hire your agency.

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