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Guest Guide - AI Hotel Concierge Platform

For: Hotel managers and property owners

Buildability

The Problem

Hotel managers waste hours daily answering repetitive guest questions about WiFi passwords, breakfast times, local recommendations, and amenity instructions, reducing efficiency and guest satisfaction

The Solution

Digital concierge platform that automates 90% of guest inquiries through interactive QR code-activated guides with walkthrough videos, local recommendations, amenity instructions, and emergency contacts

Why Now?

AI technology matured for natural conversation, QR code adoption accelerated post-COVID, hotels seeking cost reduction and efficiency gains, growing demand for contactless service experiences

Build MVP in 7 Days

Day 1

Create simple landing page with QR code demo

Day 2

Build basic digital guide template with common hotel FAQs

Day 3

Set up WhatsApp or SMS integration for questions

Day 4

Create pricing calculator for different hotel sizes

Day 5

Record demo videos showing guest experience

Day 6

Launch beta with 1-2 local hotels

Day 7

Collect feedback and iterate

How to Validate

Survey 50 hotel managers about current guest communication pain points
Create mockup and test with hotel guests via QR code
Analyze competitor pricing and feature gaps
Interview local businesses about partnership interest
Test conversion rates from landing page to demo requests

Revenue Model

SaaS subscription ($29-79/month per property based on features) plus affiliate commissions from local business partnerships and upsells to enterprise integrations

Competitive Moat

Network effects from local business partnerships, switching costs from custom integrations, and data advantage from guest behavior analytics

Risks to Consider

Low hotel technology adoption ratesGuests preferring human interaction over digitalCompetition from established hotel software providersSeasonality affecting hotel budgets