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AI Consistency Over Human Variability

AI agents provide predictable performance - if they work once, they work a thousand times, unlike humans who have variable performance

Decision Rule

Choose AI automation when consistency and reliability are more important than peak performance or creativity

How It Works

AI agents don't get tired, distracted, or have bad days. Once configured properly, they maintain the same quality level indefinitely.

Failure Modes

Overvaluing consistency when adaptability is needed

Ignoring the setup cost to achieve that consistency

Not accounting for edge cases that break AI consistency

Example Decision

Customer support team has variable quality - some agents are great, others slack off. Replace with AI that consistently handles 80% of tickets at the same quality level every time.

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