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The issue is people. There isn't enough AI fluency and education around how to actually do prompting
ai-adoptioneducationhuman-factors

What It Means

AI tool adoption is failing not because of technology limitations but because users don't know how to interact with AI effectively

Why It Matters

This insight suggests the AI industry should focus on education and user experience rather than just improving AI capabilities

When It's True

When organizations have access to powerful AI tools but consistently get poor results due to improper usage

When It's Risky

When AI technology genuinely has fundamental limitations that no amount of training can overcome

How to Apply

1

Invest in comprehensive AI training for teams before expecting results

2

Focus on teaching specific prompting techniques and context management

3

Create guided workflows rather than expecting users to figure it out

4

Measure and track AI fluency alongside AI tool ROI

Example Scenario

A company sees ChatGPT adoption drop from 80% to 20% after initial enthusiasm, then implements structured prompt training and sees sustained 90% adoption with measurable productivity gains

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